Creating an account on the Citizen Portal

You can view planning applications and documents without creating an account on the Citizen Planning Portal. But to track a planning application or to comment on it, you need to be signed in to your account.

To create an account:

1. Click Sign in at the top right of the page, then select the Sign up option at the bottom right of the form.
2. Complete the required fields and sign up.
3. Now complete your account profile as you won’t be able to track planning applications or comment on them until you do this. Click the three lines or “hamburger” icon at the top left of the screen to show the left-hand navigation menu
4. From the left-hand navigation pane, select My account, complete the required information and click Save.
5. Now you will be able to track planning applications and comment on them.